SHIPPING: All orders are shipped via Australia Post Shipping Type We cannot accept items which have been worn or washed. Faulty items will not be accepted after 30 days from receiving the item. In the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you purchased, please contact us immediately and we will issue a full refund or exchange your item once it has been returned at no cost you. Please check over all garments as soon as they arrive. Refunds can take up to 10 business days to land in your accounts, credit notes are sent instantly to your nominated email address. Please allow 5-10 business days for your refund, credit or exchanges to be processed once we receive it. Please return your items the manual way by printing off THIS form, packing up your items & paying your own return postage at the post office. The returns portal is not available to New Zealand customers. If you purchase an item and it goes on sale within 48hrs we will grant you a credit note for the difference.ĭomestic returns incur a shipping cost of $8 (this will deducted from your return, or charged at the point of exchange).No returns or exchanges on Clearance items (marked as SALE or in the clearance section).No returns on Earrings or Makeup (because thats icky). Items must be unworn, unwashed, in their original condition with tags attached (and makeup free).Items to be returned within 30 days of purchase.If you are not 100% happy with your Evergreen purchase send it back to us! It must fulfil the following criteria: Australian customers start your return process CLICK HERE
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